Think of this as a "Travel Agency Of The Month" contest. Except here, a jury didn't get to choose who gets what. This time, we allowed all the 682,422 people living in Pittsburgh to be jurors by picking up various signals they created, including reviews, online & offline sentiment metrics, citations, Google search result rankings, links between websites, brand mentions, social media activity, and more.
Essentially, this competition focuses on the passion for trip planning, travel experience & specialized knowledge, affordability, but mostly - overall customer satisfaction. We discovered and reviewed all 205 travel agencies in Pittsburgh, then shortlisted 31 (online travel agencies, travel bureaus, tour operators, business/leisure/niche travel agencies, etc.). Finally, we ranked them based on their customer service, reputation, range of services, and value for money.
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Updated: April 26, 2024
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