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What do I do after being hacked?

What do I do after being hacked? - answered by Matt Cutts

Matt's answer:

CUTTS: Question from Laura Thieme in Columbus, Ohio, “I have a client who was hacked. It looks like the SEO consultant said things were cleaned up, when they weren’t cleaned up correctly. All 30,000 Viagra/Cialis type and all those pages have been removed, but no improvement in the SERPs, Search Engine Results Pages. We sent reconsideration. What do we do now?” I would send another reconsideration request. I would also do a Cycle in Search and look for, you know, cycle in example.com Viagra/Cialis, porn, free sex, any nasty spammy terms you can think of just to make sure all the pages are gone. And I would also sort of look at the keywords in the Webmaster Tools Console to see which keywords you’re showing up for. If any of them look like spam or porn or anything like that, do a fresh look. You might also invite, you know, someone to take a look on the webmaster health forum and say, “Hey, anything wrong with my site?” because sometimes people can spot things there. And make sure that you have a very current patch version of your software. So if you’re running WordPress, make sure you update your WordPress installation because sometimes you clean it up and you just get hacked again. So we–if you do a search on the–for, you know, Google Webmaster Blog Hacked, there’s two or three posts that we’ve done and you can read more about that. And when you really do think it’s all completely cleaned up do another reconsideration request and then we’ll hopefully get that back in.

by Matt Cutts - Google's Head of Search Quality Team


Original video: